Privacy Policy

Welcome to Detour -- the app that allows you to experience location-aware audio tours from Detour.com, Inc. (" Detour," "we," "us" or "our").

This privacy policy explains how we collect, use and disclose information about you when you use our mobile application (the "App"), our website (the "Site") and other online products and services that link to this privacy policy (collectively, the "Service") or when you otherwise interact with us. By using the Service, you consent to our collection, use and disclosure of your personal information as described in this privacy policy.

The Service allows users to virtually tour and explore locations in certain cities by using stories and Detour’s location-aware audio tours.

We may change this privacy policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we will provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the privacy policy periodically to stay informed about our practices and the ways you can help protect your privacy.

COLLECTION OF INFORMATION

Information You Provide to Us

We collect information you directly give us. For example, we collect information about you when you sign up for our Service, participate in any interactive features of the Service, fill out a form, give feedback, ideas or submissions about the Service, communicate with us via third party social media sites, request customer support or otherwise communicate with us. The types of information we may collect include your email address, location information and any other information you choose to provide. For information as to how to restrict the collection of contact information, please see the "Your Choices" section below. If you choose not to provide certain information, we may not be able to provide the Service to you or certain features of the Service may be unavailable or work differently.

Information We Collect Automatically When You Use the Service
When you access or use our Service, we automatically collect certain information about you. This information includes:

  • Log Information: We log information about your use of the Service, including the type of device you use, access times, IP address, pages viewed, and the page you visited before navigating to our Service. We use this information for analytic and product improvement purposes.
  • Device Information: We collect information about the mobile device you use to access our Service, including the hardware model, operating system and version, unique device identifiers and mobile network information. We use this information for analytic and product improvement purposes.
  • Location Information: We collect information about the location of your device each time you access or use the App. For more details, please see "Your Choices" below.
  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory. Web beacons (also known as "tracking pixels") are non-visible electronic images. These technologies are used for analytic and product improvement purposes, such as seeing which areas and features of our Service are popular and determining whether an email has been opened and acted upon. For more information about cookies, and how to disable them, please see "Your Choices" below.

Information We Collect From Other Sources
We may also obtain information from other sources and combine that with information we collect through our Service. For example, if you create or log into your account through a social media site like Facebook or Twitter, we will have access to certain information from that site, such as your name, account information and friends lists, in accordance with the authorization procedures determined by these social media sites.

USE OF INFORMATION:

We may use information about you for various purposes, including to:

  • Provide, deliver, maintain, test and improve our Service;
  • Send you technical notices, updates, confirmations, security alerts and support and administrative messages;
  • Respond to your comments, questions and requests and provide customer service;
  • Communicate with you about products, services, offers, promotions, rewards and events offered by Detour and others, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our Service and improve and personalize the Service;
  • Detect, investigate and prevent any suspected breaches of our Terms of Service; and
  • Link or combine with information we get from others to help understand your needs and provide you with better service.

Detour is based in the United States, and the information we collect is governed by U.S. law. By accessing or using the Service or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

SHARING OF INFORMATION

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
  • If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of Detour or others;
  • In connection with, or during negotiations of, any merger, sale of Detour’s assets, financing or acquisition of all or a portion of our business to another company; and
  • With your consent or at your direction, including if we notify you through the Service that the information you provide will be shared in a particular manner and you provide such information.

We may also share aggregated or anonymized information that does not directly identify you.

ANALYTICS SERVICES

We may allow others to provide analytics services in connection with the Service. These entities may use cookies, web beacons and other technologies to collect information about your use of the Service and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. We and others may use this information to, among other things, analyze and track data, determine the popularity of certain content, personalize the user experience, and better understand your activity.

YOUR CHOICES

Location Information

When you first launch the App, you will be asked to consent to Detour’s collection of location information. We require this location information in order for the App to function as designed.

If you consent to our collection of location information, you may subsequently stop the collection of this location information at any time by pausing location tracking from within the application’s settings menu, or by changing the location preferences on your mobile device. However, if you stop the collection of this location information, the App can no longer function as intended.

If you consent to our collection of location information and you do not subsequently stop the collection of this location information, the App will continue to collect this location information.

If you consent to our collection of location information, subsequently stop the collection of this location information and later consent to the collection of this location information, the App will resume the collection of location information.

You may also stop our collection of location information by following the standard uninstall process to remove the App from your device.

Account Information

If you wish to delete your account, contact us at mail@detour.com. Note that we may retain certain information as required by law or for legitimate business purposes as may be necessary to fulfill the purposes identified in the privacy policy. We may also retain cached or archived copies of information (including, location information) about you for a certain period of time.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Service.

Push Notifications and Alerts

With your consent, we may send push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

Promotional Communications

You may opt out of receiving promotional communications from Detour by following the instructions in those communications or by changing your notification settings in the application’s settings menu. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Contact us

If you have any questions or concerns about this privacy policy or any privacy issues, please email us at contact@detour.com.